Faq

Our charging stations are designed to offer a variety of features that cater to diverse user needs. Here are some of the key benefits:

• Mobility (For Mobile Chargers): Our mobile charging units provide unmatched portability, allowing for convenient charging wherever and whenever it’s needed.
• Plug-and-Play Functionality: Many of our stations offer a user-friendly, plug-and-play design for effortless operation.
• Uninterrupted Charging (For Mobile Chargers): The built-in battery in our mobile chargers ensures you can charge even in locations without access to a permanent power source.
• High Level of Customization: We understand that charging needs can vary. We offer customizable solutions to tailor the system to your specific project requirements.
• Integrated Energy Solutions: For a comprehensive approach, we can provide integrated systems that combine photovoltaic solar panels, energy storage solutions, and DC fast chargers, maximizing efficiency and sustainability.

By providing a combination of these features, we deliver a comprehensive charging solution that is both versatile and adaptable to your unique needs.

Selecting the ideal EV charging station depends on several factors specific to your project. We’re happy to guide you through this process to ensure you get the best fit.

Here’s a breakdown of some key considerations:

• Application Type: Residential: For home charging, Level 2 AC chargers, also known as wallbox chargers, are typically sufficient. These offer charging speeds between 16-32 amps, ideal for overnight or long-term charging.
• Application Type: Commercial & Industrial: For businesses and industrial settings, DC fast chargers provide significantly faster charging. These stations can deliver maximum currents of up to 400 amps, enabling charging speeds of up to 350kW. However, most commercial DC fast chargers typically offer speeds in the range of 50-150kW, catering to a wider variety of electric vehicle models and usage needs.

In addition to these factors, we recommend considering:

• Power Requirements: Evaluate the typical battery capacity and charging needs of the electric vehicles you expect to serve.
• Number of Charging Stations: Determine the optimal number of stations required to meet your expected usage volume.
• Site Considerations: Assess the available space and electrical infrastructure at the installation location.

By working collaboratively with you and understanding your specific project requirements, we can recommend the most suitable charging station model and configuration.

Absolutely! Our EV charging stations are designed to be versatile and adaptable for a variety of locations, including:

• Residential Homes: We offer Level 2 AC charging solutions ideal for convenient and safe overnight charging in your garage or driveway.
• Commercial Businesses: Our portfolio includes a range of charging options suitable for workplaces, shopping centers, and other commercial settings, catering to employee and customer needs.
• Public Locations: We can provide comprehensive charging solutions for public parking lots, highway rest stops, and other public spaces, promoting wider EV adoption.

To ensure you receive the most suitable charging solution for your specific needs, our experienced team will conduct a thorough evaluation of your project. This allows us to recommend the optimal station type, power capacity, and number of charging units required.

We offer a range of charging station options to cater to diverse power level needs:

• Level 2 AC Charging: These stations are well-suited for residential and commercial applications, typically utilizing a 240-volt power source similar to household appliances like dryers. Level 2 chargers deliver power up to 19.2 kW, enabling charging speeds of around 40 miles per hour, ideal for overnight or long-term charging.
• Level 3 DC Fast Charging: For locations requiring significantly faster charging capabilities, we offer Level 3 DC fast charging stations. These stations operate on high-voltage power (480 or 1000 volts) and can deliver maximum power outputs of up to 400 kW. This translates to charging times as fast as 30 minutes for a full charge, perfect for public settings or situations where rapid charging is essential.

Understanding Charger Compatibility:

It’s important to note that each electric vehicle has a built-in onboard charger with a specific power handling capacity. This onboard charger communicates with the charging station to ensure it receives the optimal amount of power for safe and efficient charging. In simpler terms, there’s no risk of “overcharging” an EV – the onboard system regulates the process.

Choosing the Right Power Level:

Our team of experts can assist you in selecting the most suitable charging station type (Level 2 or Level 3) based on your specific project requirements, including factors like:

• Typical Charging Needs: Consider the average charging time desired for your application.
• Site Electrical Infrastructure: The available power supply at the installation location will influence the compatible charging station type.
• Intended Use Case: Evaluate whether overnight charging or rapid charging capabilities are more important for your project.

By working collaboratively with you, we can ensure you get the charging solution that perfectly aligns with your power level requirements and project goals.

Yes, our charging stations offer compatibility with a wide range of industry-standard charging protocols to ensure maximum vehicle coverage. This includes:

• CCS1 (Combo Charging System 1): The predominant standard for North America, supporting both AC and DC fast charging.
• CCS2 (Combo Charging System 2): The most common standard in Europe, also facilitating both AC and DC fast charging.
• CHAdeMO: A popular standard in Japan, primarily used for DC fast charging.
• GB/T (Guo Biao): The dominant standard for electric vehicles in China.

By supporting these diverse protocols, our charging stations provide a future-proof solution that can accommodate a wide variety of electric vehicles, regardless of their origin.

Absolutely! We offer a comprehensive suite of services to ensure a seamless experience with your EV charging station.

This includes:

• Expert Installation: Our qualified technicians handle the installation process for your charging station, ensuring it meets all safety and regulatory requirements.
• Training and Support: We provide thorough training to familiarize you with the operation and maintenance of your charging station. Additionally, you’ll have access to our online technical support resources, and in some regions, local team members may be available for further assistance.

By offering a combination of installation, training, and ongoing support, we strive to provide a complete solution that empowers you to confidently manage your EV charging infrastructure.